SERVICE

FIT YOUR NEEDS

Mountain Force strives to design modern and innovative, high performance products inspired by your pleasures and passions when you are enjoying your leisure time on the mountain. We believe that the right apparel can improve skiing or any mountain activity for that matter. Everything we design is geared to the ever-changing modern lifestyle needs of discerning modern men and women. That’s why adapting our collection to your special fit requirements is always a priority for us. It’s why we’ve just launched the A.Sign Collection which has been created to sew Alpine living into your adventures, on and off the piste, all year round.

ALTERATION AND REPAIR SERVICE

Here at Mountain Force, we want our collection to fit you perfectly, so currently – at our studios in Switzerland, Austria and the USA – we happily offer you an individual alteration on trouser and sleeve lengths. Everything is not always possible, but we will always try to find a satisfactory solution for you.

Our products are designed to last for years, but if a seam tears, a zip breaks or the edge of a ski has cuts into the material, we can provide a remedy with our exclusive repair service. We will always try our best to accommodate your needs, but please remember that some repairs may not be possible.

Before you send us the product, please contact our Customer Service department: +41 41 799 80 20 / info@­mountainforce.com

WARRANTY

A great deal of care and consideration goes into every piece of Mountain Force apparel. We guarantee Mountain Force produced articles for two years, specifically their material and workmanship. This guarantee does not cover wear and tear, fading as a result of UV exposure and damage caused by external factors such as ski edges.

In such cases we can offer a professional repair service at the customer’s expense. If something you have purchased is still covered by our guarantee, we will repair it or replace it free of charge.

Please return any damaged Mountain Force products to the retailer you purchased it from. Your specialist retailer will take over shipping to Mountain Force for you and will coordinate everything with our customer service.